Shipping Policy

Refund and Return Policy

At Dar Al-Tawhid  customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we offer a 30-day return policy.

30-Day Return Window

You may return most items within 30 days of delivery for a refund or exchange.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be returned in the original packaging
• Proof of purchase or order number must be provided

Non-Returnable Items

Certain items may not be eligible for return, including:

• Items that show signs of use or damage caused by the customer
• Items returned without prior contact or authorization

How to Start a Return

To request a return, please contact our customer support team with your order number and reason for return.

Email: info@daraltawhid.com
Phone: +1-845-536-5363

Our team will provide instructions on how to return the item.

Return Shipping

Customers are responsible for return shipping costs, unless the item was received damaged, defective, or incorrect.

If the return is due to our error, we will cover the return shipping cost.

Refund Processing

Once your returned item is received and inspected, we will notify you of the approval of your refund.

If approved, your refund will be processed to your original method of payment. Please allow 3–7 business days for the refund to appear on your account, depending on your payment provider.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue quickly.

Contact Information

If you have any questions regarding returns or refunds, please contact us:

Dar Al-Tawhid
130 Route 59 Unit B101
Airmont, NY 10901
United States

Email: info@daraltawhid.com
Phone: +1-845-536-5363